StatGenius Use case:
- Client used software to run predictive model (statistical regression) on survey questions in relationship to NPS factor – in other words, which survey questions best predicting customer NPS
- Findings were used to consolidate questions, shorten the survey, and determine the best NPS predictors
- Advanced mathematical techniques were required, given that linear regression was inappropriate for the problem. StatGenius knew exactly which technique would be applied (and how) – and ran it without any user input